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WGU Information Technology Management QGC1 Sample Questions (Q73-Q78):

NEW QUESTION # 73
How can a unified communications system meet the communication goals of most organizations?

A. Makes employees more comfortable
B. Reduces latency between parties
C. Generates innovative solutions
D. Manages customer expectations

Answer: B

Explanation:
* Understanding Unified Communications Systems:
* Unified Communications (UC) integrates multiple communication tools like voice, video, messaging, and collaboration tools into a single platform.
* Its goal is to enhance real-time communication and collaboration within and outside the organization.
* Reducing Latency:
* UC reduces delays (latency) in communication by enabling instant messaging, video conferencing, and real-time collaboration tools.
* This ensures faster decision-making and improves organizational efficiency.
* Why Other Options Are Incorrect:
* Option A:Managing customer expectations is more aligned with CRM systems.
* Option C:Generating solutions involves creativity and innovation tools, not UC.
* Option D:While UC improves efficiency, it does not specifically aim to make employees
"comfortable."
References:
* "Unified Communications: Transforming Organizational Communication" - Gartner
* IT Communication Frameworks and UC Standards

NEW QUESTION # 74
What is a benefit of in-house development and maintenance of information technology systems?

A. Increases financial savings because it costs less than outsourcing the work
B. Creates a better quality workforce by combining both technical and business skills
C. Allows for the fastest development time and ability to scale to new demand levels
D. Utilizes state-of-the-art technological resources without having to acquire and maintain them

Answer: B

Explanation:
* Benefits of In-House Development and Maintenance:
* In-house teamsgain deep knowledgeof the organization's business processes, enabling better alignment between IT systems and business needs.
* Combinestechnical expertise with business insights, resulting in a workforce that understands the company's unique challenges and opportunities.
* Why Other Options are Incorrect:
* A. Financial savings:In-house development often incurs higher costs due to salaries, training, and infrastructure.
* B. Utilizing state-of-the-art resources:This is typically a benefit of outsourcing, not in-house development.
* D. Fastest development time:In-house development is often slower compared to outsourcing due to limited resources.
References and Documents of Information Technology Management:
* "In-House vs. Outsourced Development: A Comparative Analysis" (Forrester).
* ITIL Service Design and Workforce Development (Axelos).

NEW QUESTION # 75
Which hacking method involves forging the from address so that replies go to an unintended audience?

A. Packet tampering
B. Spoofing
C. Hoaxes
D. Spyware

Answer: B

NEW QUESTION # 76
Which type of software saves information if there is a system error?

A. Data encryption
B. Disk optimization
C. Crash-proof
D. Uninstaller

Answer: C

Explanation:
Crash-proof software prevents data loss during system failures by automatically saving information or maintaining system stability. Examples include backup solutions and automatic recovery features in operating systems.
References:
* Stallings, W. (2018). Operating Systems: Internals and Design Principles. Pearson.

NEW QUESTION # 77
Which IT ethics policy discloses some or all of the ways an organization gathers, uses, discloses, and manages customer or client data?

A. Email privacy
B. Acceptable use
C. Social media
D. Information privacy

Answer: D

Explanation:
* Definition of Information Privacy Policy:
* An Information Privacy Policy explains how an organization collects, uses, discloses, and managescustomer or client data.
* It addresses data protection, compliance with legal requirements (e.g., GDPR, HIPAA), and organizational transparency.
* Purpose of an Information Privacy Policy:
* Ensures customers know how their personal data is handled.
* Builds trust and promotes ethical data usage practices.
* Incorrect Options Analysis:
* Email Privacy:Covers email communications but not broader data practices.
* Social Media:Focuses on employee behavior on social platforms, not customer data.
* Acceptable Use:Addresses general IT use policies, not specifically data privacy.
References and Documents of Information Technology Management:
* General Data Protection Regulation (GDPR) Documentation.
* ISO/IEC 27018: Cloud Privacy Framework (ISO Standards).
* ITIL Foundation: Privacy Management in Service Design (Axelos Publications).

NEW QUESTION # 78
......

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Information-Technology-Management Reliable Exam Sims - Sure Information-Technology-Management Pass

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WGU Information Technology Management QGC1 Sample Questions (Q73-Q78):

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